Your order will normally be delivered to you within 3 business days by our national carrier. Business days do not include Saturdays, Sundays and Bank Holidays. If your order has not been received after 7 business days, please contact our Customer Services Team.
We cannot be held responsible for delays in delivery due to circumstances beyond our control including adverse weather conditions, industrial action, or acts of war etc.
All orders under the value of £35 excluding VAT will be subject to a small delivery charge of £6.00 excluding VAT - £7.20 including VAT at the current rate. These charges cover carriage to the UK only, to order items for delivery outside the UK please email firstname.lastname@example.org.
We do not use the Royal Mail for despatches. Our national carrier is a signed for service. Delivery charges are for one way delivery. Additional deliveries and exchange deliveries will incur an additional shipping charge at the standard rate.
You may trace details of any or all your deliveries, orders and invoices using the account management page within your own user profile.